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Knowledgebase

Get answers and information for common questions.

Requesting an Advanced Migration

In due course, your service will be migrated to Clickhost Infrastructure where you'll be able to take advantage of significantly faster servers, our modern network with 100x more capacity, an improved backup scheme and improved stability for your hosting service.

Migrations will be scheduled by the team at Clickhost and we'll send you email notifications to advise when your service is scheduled to be migrated.

If you prefer to take control of the schedule and migrate at a time or day that works better for you, we've provided access to our instant migration tool inside your Clickhost account.

To use this tool and schedule an instant migration, you may follow the steps below:

1. Log in to your Clickhost account.

2. If you have a service that requires a migration, you'll see the migration notification at the top of the screen that looks like this:

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3. Simply click Next Step and follow the prompts. The migration wizard will guide you through the migration.

 

If your domain is using the Rack Servers nameservers and DNS is hosted inside cPanel, you won't need to update anything. The process should be seamless. You may experience a small downtime window during the transfer but it should return to normal within around 30-60 minutes depending on the size of your account. 
 
If DNS changes are required, the migration tool will let you know and provide the new IP Address you'll need to update your DNS records to point to.
 
If you have any questions or concerns, please feel free to get in touch with our team any time for further clarification. 
 
 
 
 

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