How do I check for firewall blocks on my cPanel hosting service?
The hosting Firewall Check tool will check an IP address to see if it has been blocked on the server your website is on. If it is blocked it will be removed.

How do I access Spam Experts?
We offer all hosting customers access to an advanced anti-spam solution, which allows users to manage various anti-spam settings from within the Spam Experts Console.

How do I submit a migration request?
How to request a migration from our migration team. We can migrate from any host and the migration is included with your service and has no additional cost.

How to restore an account backup in cPanel.
Once logged in to your cPanel, select Acronis Backup - Select the date you wish to restore from - Select Recover account or what you would like to restore.

How to use Acronis to download a backup in cPanel
Once logged in to your cPanel, select Acronis Backup - Select the date you wish to download from - Select download account or what you would like to download.

How do I access cPanel?
cPanel is an online Linux-based graphical interface (GUI) used as a control panel to simplify website and server management.

How do I reset my cPanel password?
There are two methods to reset your cPanel password. This is done via the dashboard, or cPanel itself.

How do I whitelist my IP address for SSH/SFTP?
Before you can connect to your cPanel hosting service via SSH or SFTP, you will need to whitelist your IP address. Here's how!

What's my cPanel server name and IP address?
If you're looking for the name of the server your hosted on or the IP address you'll need to log into your Clickhost dashboard or directly into cPanel.

How do I whitelist my IP address for Remote MYSQL Access?
Before you can connect to your database remotely using Remote MYSQL, you will need to whitelist your IP address. This article identifies the process to complete this.

Website not loading? Try these steps first.
A website that appears to be down can be caused by many different things ranging from an issue with the server, an issue with the domain or even something local to your network/desktop.